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Warranty Request

""Classic Nursery & Landscape/Alan Burke completed a landscape project for our Seattle home and we couldn't be happier with the result! My husband and I highly recommend them and we plan on using their services in the future. Here are some of the highlights from our experience and why we suggest using them: - Amazing communication and professionalism throughout the entire project - Highly qualified team of people who work for Classic. Everyone we interacted with was awesome. From the owner Alan, the Landscape Designer, the folks at the nursery who select the plants and the crew who execute the project -- all very talented, customer service focused and hard working folks. - Attention to detail and respect for our property. I was consistently impressed by how clean they left the work site. Every day upon completion the crew cleaned up and made sure there wasn't debris all over the sidewalk etc. - The end result is gorgeous! All the neighbors stopped to look and comment on our new landscaping and accused us of raising their property taxes because it looks so darn good! - Three months later and the new plants and new sod are very healthy and thriving! ... - The owner Alan was very attentive to our project throughout and when the project completed he did a walk-thru with me to tell me all the things about my new plants. He has been very responsive to questions once the project completed as well. - The Classic Nursery is awesome and the folks who work there are so knowledgeable and helpful! You'd be crazy not to use Classic Nursery and Landscape!! ""

- Alanna B. (Phinney Ridge)
Keep in mind that your plant doesn't have to be 'dead' to file a claim. (Maybe it just got ugly).
Now, if you left for Myanmar in May and forgot to water, we might NOT warranty your wiegela.
But more often than not, we will guarantee your agapanthus...
In any event, just fill out the form below to submit your warranty request.
It's simple, we swear.
Your Information
Your Information

Please list items to be reviewed by Classic for warranty repair or replacement: Note: quantity, size, location on property. Help us understand why this situation has occurred as best you can

Is it best to contact you by email or phone? When is the best time to contact you:

Do you need to be home when we come by?

Yes
No

Where on your property is the problem item located?

For general diagnosis and any necessary repairs, I understand and agree that a $65 per man hour, plus retail material charges may be invoiced to me if it is determined that my request is not covered by Classic's limited warranty. Typical charges may vary and range from $130 to $240+ for a requested site visit and repair.

Yes, I approve the service charge.
No, I will seek another solution.

All Done!

We will write up a work order and send it to you within 5 days of your request. This document will describe one of two things:

Your warranty request may require a site review by your foreman or project manager prior to the completion of any work. Please review your approved contract and proposal describing the specific requirements of your individual warranty for further clarification. Again, we appreciate your continued consideration. Should we not respond or resolve these issues in a timely or appropriate manner, please do not hesitate to call and personally inquire by phone to (425) 885-5678.