"Nowadays you don't find the kind of customer service that you did in the old days. I felt compelled to let you know what a fine nursery you have and what great people you have working for you…I called four nursery/ landscapers to give me a bid and Classic Nursery was one of them… I think first impressions mean a lot and from the first call I made to your nursery to the end I was impressed with everyone I dealt with from Classic…So many times in business you do not get the customer service everyone deserves and in this day of computers and answering machines it is nice to have a receptive response from a service oriented business like yours."- R.H.
"You all did a wonderful job! Our landscape remodel turned out excellent."- J.W.
"Classic Nursery & Landscape Co exceeded our expectations! We hired them for our backyard, it was just a sloped dirt hill and we wanted it leveled & have half lawn/half pavement put in for our toddler son to play. We didn't think it was possible but OMG, they did such a fabulous job. It looks gorgeous!!! The crew, led by Hugo were Eric, Omar, Jose & Carlos and they worked so hard each day. They even cleaned up after themselves each day including the street, our neighbors took notice. Alan, the owner was so professional, flexible & accommodating and was really good to work with, very personable and nice. He had great ideas and gave suggestions and opinions where needed. We had our walk-thru yesterday and he jotted down a few minor things that they'd take care of. He even bought a bag of gifts like hose, garden book, etc. and marked down the pages of the plantings that we have to well maintain them. Who does that? No contractors have ever done that - so professional! We noticed how Alan stopped by occasionally to make sure everything is going smoothly. He also had suggestions on where to place certain plants/trees so they wouldn't get too much sun. We were so pleased with the finished work, we decided to hire them for our front yard as well. With a major project like what we had, it was risky but Classic Nursery proved they were trustworthy and indeed the BEST landscaping company around (as voted in magazines & websites). THANK YOU Alan & Crew!!"- View Ridge project (2018)
"I got several bids for a 1400sq foot project and selected Classic Nursery, not because they were there cheapest but because of the reviews is read about them and the very organized approach. I had to wait two months from the time I signed and provided a deposit to the start date. It was worth the wait. They've exceeded my expectations. My yard looks phenomenal. I'm attaching some after pictures. I had a two hour appointment at the nursery with the Master Gardener to select my plants and ask a plethora of questions. Truly awesome! C.S."- Bothell project (2018)
"Our objective was to add an outdoor living space adjacent to our home that would complement and connect to the natural vegetation on an adjacent hillside. The project included installation of patio pavers, a pond with waterfall, plantings, stone walkway and steps, and a large custom arbor. Photos of the completed project can be viewed on this site in the Image Gallery section (see "Trepanier project"). We couldn't be more pleased with the end result. From the start, owner Alan Burke was a pleasure to work with. He listened (patiently) to our ideas, and as befits a true professional offered intuitive suggestions and options we hadn't considered. Alan emphasizes clear communication, evidenced by making sure we understood each option, its cost, and possible trade-offs to make sure we stayed within budget. The project itself went very smoothly. Workmen were punctual, courteous, paid attention to detail, and we considered them craftsmen more than laborers. All contributed greatly to to a completed project that in many ways exceeded our expectations. We continue to enjoy this "extension" to our home, and never hesitate to recommend Classic to guests, friends and neighbors in our Hunters Glen homeowners association."- Hunters wood project (2018)
"The work by Classic Nursery, specifically their representative, Wan-Chi, was excellent. Wan-Chi met with our committee on site; provided design expertise/options; met with us at the nursery to finalize shrub/plant selections; supervised work on site. Of special note was the excellent follow-up service including contacting us during very hot weather with watering tips and suggestions for long-term maintenance to protect what was planted. After six months we have not lost one plant or shrubs out of approximately 40+ planted. GREAT service by Wan-Chi!"- Woodinville project (2018)
"I wanted to let you know how pleased I was with the fix-it job Juan did on my pond. Not only fixing the problem, but while he was waiting for the glue to dry he went around the entire pond and replaced all the rocks that I had pulled aside from the top of the liner when I was looking for the leak. This was a job I was not looking forward to doing since I would much rather play with the the flowers in my garden rather than the rocks! But I did want my pond to look great again. I was SO amazed and delighted when I found him doing that. I told him how wonderful that was and he simply said "I was just waiting for the glue to dry..".That was over and beyond the description of the job. That was outstanding customer service! Thought you should know what a great employee you have. Sincerely, Molly (May 2016)"- Molly A (2016)
"I could not be more pleased with the work that Alan's company has done in completely transforming the backyard of my town home from an overgrown, plant-filled, unusable space -- to two separate levels of paved patios below my deck -- one level with a beautiful fire pit and the second with a lovely water feature that feels zen-like. Where before we only looked down at the plants, now we are drawn down there -- and it feels wonderful to have taken a smallish backyard area and expanded so that it is not only usable, but also just makes you want to go down and sit and enjoy! Alan's team (led by Hugo and Ken) could not have been more professional. They were always on time, very courteous, did a thorough clean-up at the end of each day, and I'll even say, artists in their own right. Ken's work in building the fire pit was detailed and finished perfectly. He worked on it like it was his own... I couldn't be more happy with the finished result -- it FAR exceeds my expectations!!! To Alan and his team, a big thank you!" Coby S. (Fall 2015)"- Coby S. (2017)
""Our backyard was a hot mess; drainage issues, grass that wouldn't grow after multiple french drains, plants that wouldn't thrive, a crane fly playground...it was ugly. Alan Burke came over for a consultation and gave us multiple solutions to amend the situation by offering his "Good, Best and Very Best" options". (Angie's List 9/14) "Just had to say how much Peter and I absolutely love our backyard garden. We sit out at night enjoying the pond, the birds the butterflies, the landscape and constantly remark what an amazing, peaceful setting you created for us. Peter loves futzing in the garden and spending time training his pod of fish, all named the Larrys (the big guys) and the Garys - the gold fish. Every night is like an adventure at Sea World when the fish get fed. Hope you are having a great summer". Janice C. (June 2015)"- Issaquah project (2017)
"Classic Nursery was one of the best vendors I have ever worked with. The work I contracted them for was done perfectly, and in a timely manner. My yard, which was a disaster after recent construction, is beautiful. I had no idea what I wanted but they drew up ideas...Honestly, it turned out ten times better than I expected. The crew was...really nice... Classic was very good at communicating...they finished in a timely manner and were professional throughout. Not only do I love it, but my neighbors love it too...(Angie's List 9/14)"- Carmen B. (2016)
"I want to thank you for the wonderful project…Everything about this experience has been first rate. What I especially appreciate are your business practices, which are so fair to your customers."- L.P.
"Mike and I are very pleased with our raised beds and fenced enclosure. The reality is better-in function and artistry-than the vision we initially had in mind. The design and construction phases were absolutely seamless; it really was a joy to work with Classic Nursery from start to finish."- Mike & Stacy P.
"We love it - especially the water feature."- Ms. W
"Your idea of breaking up the mid and lower patio with a planting bed was spot on. It's actually one of my favorite areas. It probably goes without saying, the pond is spectacular."- Mr. & Mrs. Y
"Our landscape is the best in Trilogy!"- Bob & Susan H.
"The terracing is exactly what I had envisioned and is very nicely done…It's all very beautiful. The final project cost should come in…under our maximum allowance. Which is exactly why I chose Classic - they were the only ones in all my research that prided themselves on beautiful designs completed within the budget."- Theresa K.
"We are THRILLED with the way the path turned out. It is utterly charming with all the rocks and the way it winds...I didn't even want to come to work today, I just wanted to stay home and walk on the path all day."- Mr. & Mrs. R
"We are very impressed with not only the quality of Classic Nursery work but with the sincere and friendly way all the people we've dealt with have treated our questions, needs and concerns!"- MD Woodinville
"We are very happy about the quality of work done starting from the planning and consultation."- B.M.
"You richly deserved the Founders Award!"- Mrs. H.R.H.
"We still love our yard, and now have grandkids who love to ride bikes on the deck and patio, have pretend picnics under the big fir tree and roam the wild paths on imaginary bear hunts. Now no matter whether you're outside looking in, or inside looking out, the views are great and the living is easy."- Susan and Alan S.
"A wonderful experience from start to finish…the crew could not have been more helpful or accommodating. The beautiful finished project speaks for itself and we look forward to enjoying it for years to come. Thank you all for your professionalism, creativity and flexibility. A joy!"- C.D.
"I would highly recommend Classic Nursery. I am very glad that I went to the Nursery to pick out my plants."- W.L.
"We felt at ease in giving our opinion on the design. We are very pleased with the final results."- Mr. & Mrs. B
"We were highly pleased with the outstanding support…when selecting plants for our yard. They were knowledgeable and helped us significantly with choosing optimal plants. We were highly pleased with the outstanding quality of the plants that Classic provided. We have been highly satisfied with your company since moving here in 1994, and plan to continue being customers for many years to come."- G.Y.
"They worked very hard and quick, yet maintained high quality. They were pleasant to work with, and had good ideas. We have been showing your work to everyone that comes over, encouraging them to use Classic for their future landscaping needs."- G.Y.
"Our experience with the team from Classic Nursery was very pleasant and we would not hesitate to contact Classic Nursery for future business."- P.R.
"You all did a wonderful job! Our landscape remodel turned out excellent."- J.W.
"I look forward to Classic completing the rest of my landscaping."- R.S.
"Really like my neighbor’s yard done by Classic!"- J.M.
"The entire project was handled with high standards. All employees were attentive, informative and prompt."- Picnic Point Homeowners Association
"Ease of communication allowed us…to propose changes/improvements and proceed quickly. We thoroughly enjoyed the efficiency and care that went into the process and are excited with the results. We have received many compliments from the homeowners in our community."- Picnic Point Homeowners Association
"I have had many compliments on the yard!"- Wendy L.
"Great job! Plants look excellent- vibrant."- Mr. & Mrs. K
"Everything we’ve had done by Classic has exceeded our expectations."- M.C.
"Classic has been really awesome for me in terms of helping me plan the rest of my yard--even beyond work they do. I wanted some fencing put in and I called Alan and he actually wrote a draft email for me so that I could get exactly the bid I wanted...(and) he is helping me negotiate some permitting we need from the City. Classic came out three times to help me fix (drainage) issues, even though it was well beyond the scope of their work. These guys are top notch! (Angie's List . Fall 2014)"- Carmen B. (Bellevue)
"You couldn't ask for more or better service. Once they were not even open. Someone had just stopped by to check something but he waited on me and was very helpful. Another time I arrived just as they were closing and they let me get the plants I needed anyway. Always the best customer service whether it is on the phone or in person. Quality of plants I purchased were excellent. Once I picked out a particular plant and they said they wouldn't sell it to me because they did not think it would live. Bravo."- Paul M.
"Great! We could not believe all the excellent work done in spite of the torrential rains of March. Now, with the sun shining, our back and side yards are gorgeous. We plan to have them back to do our front yard next year. Sam gave us good contacts to have a new deck built and trees removed. We shopped around, but his friends had competitive pricing, knew what they were talking about and did excellent work."- Mark J.
"From the very beginning with ...their landscape designer who not only has a keen eye for placement of plants but who also listened to my requests and needs, to Don their nursery manager who helped in many ways to make sure the plant materials I wanted were top quality and available, to Mitch the crew foreman who was hard working, knowledgeable and meticulous with the installation to the owner Alan, who has given a new meaning to the word customer service, our experience has been wonderful."- Eric N.
"Other "A" rated landscapers didn't meet my list of must-haves...Working with Classic was very easy. Unlike other landscapers they created a general plan with suggested plants before we signed a contract. They also included a 20% plant discount at their nursery which we could use for the following year. Other nice add-ons was a one year warranty (with check-ins) to make sure the yard was still healthy. They're also very open to following up on questions...We're very pleased with our front yard. It has a great mix of variation, color and ease of maintenance..."- Deborah S.
"(Classic) clearly had a vision for what our backyard could look like and walked us through every step. He was always available for questions, his crews were extremely professional and responsive and the result....we now have a stunning,one of a kind private oasis. We felt very comfortable leaving the implementation in his hands. We would highly recommend the services at Classic Nursery & Landscape Co. (Angie's List 9/14)"- Janice & Peter C. (Issaquah)
"The expertise of the design, the plant material knowledge and the hard work and care of installation has proven Classic Nursery deserving of the praise and accolades it has received throughout the years. Customer service seems to be lacking in the service industry these days but not when you're dealing with Classic Nursery. They are a company I would be extremely happy to recommend."- Eric N.
"...We contacted and interviewed 6-8 landscapers and am glad we stayed patient and went with Classic Nursery. They fit everything in our checklist in terms of level of detail, responsiveness, easy to communicate, value and quality of work."- Deborah S.
"Hi Sam, Yay - we're done! As our project comes to a close, we want to thank you and the crew for a beautiful backyard! Thank you for the care you all took in addressing our concerns as well as making sure that the finished product will be something we'll enjoy for years to come. We were happy with all the crew members that came out to our site. Everyone had such open attitude toward addressing questions and resolving issues that would pop up. So THANK YOU!!!! We love our backyard transformation!"- Jennifer & Bryan C. Dec-2014
""I also wanted to let you know how much we appreciated Hugo's knowledge, professionalism, hard work, and overall attitude. He is an amazingly hard worker and was so patient and accommodating. You're lucky to have a guy like him working on your team. He is truly one of a kind and an overall great guy. Thanks again. We are so pleased with what we have so far and look forward to the final product! Summer BBQ's just became a lot more appealing!" Gretchen & Peter T. (June 2015)"- Peter & Gretchen T.
""Classic Nursery & Landscape/Alan Burke completed a landscape project for our Seattle home and we couldn't be happier with the result! My husband and I highly recommend them and we plan on using their services in the future. Here are some of the highlights from our experience and why we suggest using them: - Amazing communication and professionalism throughout the entire project - Highly qualified team of people who work for Classic. Everyone we interacted with was awesome. From the owner Alan, the Landscape Designer, the folks at the nursery who select the plants and the crew who execute the project -- all very talented, customer service focused and hard working folks. - Attention to detail and respect for our property. I was consistently impressed by how clean they left the work site. Every day upon completion the crew cleaned up and made sure there wasn't debris all over the sidewalk etc. - The end result is gorgeous! All the neighbors stopped to look and comment on our new landscaping and accused us of raising their property taxes because it looks so darn good! - Three months later and the new plants and new sod are very healthy and thriving! ... - The owner Alan was very attentive to our project throughout and when the project completed he did a walk-thru with me to tell me all the things about my new plants. He has been very responsive to questions once the project completed as well. - The Classic Nursery is awesome and the folks who work there are so knowledgeable and helpful! You'd be crazy not to use Classic Nursery and Landscape!! ""- Phinney Ridge project (2016)
"Dear Wan-Chi, I checked my calendar a few days ago and realized that Classic Nursery will be doing our spring maintenance work very soon. It is hard to believe that it has been over a year since we completed the hardscape and landscaping of our new home here in Bellevue...I have become a consistent user of organic products and methods for all of my planting and fertilizing. I was gratified that you not only agreed with my convictions but were able to implement them in the work that was done on our property. Thank you very much for being an advocate and not an impediment. I would also like to recognize you for the artistic sensitivity and skillful eyes that you brought to our rather large project. Your insights were very helpful in visualizing what the yard would look like upon completion and in the years to come. I can hardly wait to see what it will look when three full growing seasons have past. I think it is going to be even more beautiful... I was completely ignorant of the unique climate of the northwestern United States. Your help in making the right plant choices for the new home were crucial to the long term success of our landscaping vision. Supplies at the local plant markets at the time I started the project were very limited. I appreciate the enthusiasm with which you searched for the best choices and the constant efforts you made to find sufficient suitable plants. Your judgement in selecting and recommending the right plants for the Seattle area was sound. The evidence of that fact is now growing in my front and back yard. I was worried that the heavy cold rain that persisted all winter would damage the roots of the new plants and the recent transplants. My yard was soaked and wet all winter and I feared that many plants would die. Therefore, I am happy to report that almost 100% of the plants appear to be alive and doing well. Almost all have swollen bud, new leaves or flowers already, though the first day of spring was only a few days ago. All of the perennial grasses are showing signs of growth. I look forward to working with you this spring at our regularly scheduled maintenance event so that we can continue to improve the health and beauty of our outdoor spaces. Best Regards,"- Jim D.
"Alan was extremely thorough, responsive and engaged in the design and implementation of our project. I appreciated that I could always address work or changes with him without any difficulty. Classic Nursery is a seasonal nursery and company that can tackle anything. Don is a fabulous resource and he knows his stuff and can easily teach/convey the info to me. Pauline is helpful and friendly. We appreciated the hard work of the crew, even when I asked them to move a plant! Thank you!"- N.S.
"Classic Nursery & Landscape/Alan Burke completed a landscape project for our Seattle home and we couldn't be happier with the result! My husband and I highly recommend them and we plan on using their services in the future. Here are some of the highlights from our experience and why we suggest using them: - Amazing communication and professionalism throughout the entire project - Highly qualified team of people who work for Classic. Everyone we interacted with was awesome. From the owner Alan, the Landscape Designer, the folks at the nursery who select the plants and the crew who execute the project -- all very talented, customer service focused and hard working folks. - Attention to detail and respect for our property. I was consistently impressed by how clean they left the work site. Every day upon completion the crew cleaned up and made sure there wasn't debris all over the sidewalk etc. - The end result is gorgeous! All the neighbors stopped to look and comment on our new landscaping and accused us of raising their property taxes because it looks so darn good! - Three months later and the new plants and new sod are very healthy and thriving! Here's a tip -- you have to WATER!! Watering my plants/grass has become my new hobby! I do it by hand to conserve water. However, one must be committed to watering their new plants and sod. Alan told me that since we used primarily native plant species and grass that will adapt and not require too much water in the long run but initially you have to water a lot, especially during the summer and throughout the next couple of seasons. - The owner Alan was very attentive to our project throughout and when the project completed he did a walk-thru with me to tell me all the things about my new plants. He has been very responsive to questions once the project completed as well. - The Classic Nursery is awesome and the folks who work there are so knowledgeable and helpful! You'd be crazy not to use Classic Nursery and Landscape!!"- AA
"Alan - Josh was just here Monday and Tuesday to complete the Landscape Lighting for our Landscape Remodel. I was out babysitting for the day then had dinner out with friends and didn’t get a chance to thank him for the fabulous job he did. We returned home late last evening to be welcomed by all the exterior lighting that he completed. Surprisingly he was also able to connect our already installed walkway lighting to the new timer. Rather than arriving home in the dark and fumbling for house keys we had beautiful lighting to get us in the door. Josh did a terrific job! The lighting added a touch of drama to our already fabulous new patio and landscaping. Thanks Alan for the great job Wan-Chi, Jeff, Josh and the rest of your crew did to transform the exterior of our home. With much thanks, D&A AXXXX (Please pass this onto Josh😊)"- Anne A (Laurelhurst) 2018